Privacy policy
Privacy
Policy(www.surgicalstores.com)
The privacy of our
customers and site visitors are very important to us. We do not publish, sell
or rent client details to third parties for their marketing purposes without
any explicit consent. Read this privacy policy to know more about the ways in
which your personal information is used and protected. The privacy policies of
this statement apply to our services available under the domain and sub-domains
of SURGICALSTORES.COM. (the "Site") and apply generally to our
parent, affiliates, subsidiaries or joint venture websites. By accepting the
Privacy Policy and User Agreement in registration, you agree to disclose your
personal information. Our policies describe the information regarding regular
site operations; information we collect from you and what may happen to that
information. The policies are incorporated into and subject to the terms of
User Agreement. The policy is effective upon acceptance in registration for new
or all registering users.
Our privacy policy
is subject to change at any time without notice. To make sure you are aware of
any changes, please review this page periodically. By visiting this website you
agree to be bound by the terms and conditions of this Privacy Policy. If you do
not agree please do not use or access our Site.
At surgicalstores.com,
we are extremely proud of our commitment to protect your privacy. We value your
trust in us. We will work hard to earn your confidence so that you can
enthusiastically use our services and recommend us to friends and family.
Please read the following policy to understand how your personal information
will be treated as you make full use of our Site.
We promise that we
will not sell or rent your personal information to third parties for their
marketing purposes without your explicit consent. From time to time we may
reveal general statistical information about our website and visitors, such as
number of visitors, number and type of goods and services purchased, etc. Your
trust and confidence are our highest priority.
3. What Do We Collect?
We collect information from you, when you register on our site, place an
order, subscribe to our newsletter or fill out a form.
When ordering or registering on our site, as appropriate, you may be
asked to enter your name, e-mail address, phone number or mailing address.
When you use our
Site, we collect and store your personal information. Our primary goal in doing
so is to provide a safe, efficient, smooth and customized experience. This
allows us to provide services and features that most likely meet your needs and
to make your experience safer and easier. Importantly, we only collect personal
information about you that we consider necessary for this purpose. In general,
you can browse the Site without revealing any personal information about
yourself. Once you give us your personal information, you are not anonymous to
us. To fully use our Site, you will need to register using our online
registration form, where you may be required to provide us with your name, date
of birth, contact number, email id, user id, password, residence / place of
business information, billing information, shipping information, bank account
details and other personal information as indicated on the forms throughout the
Site. Where possible, we indicate which fields are required and which fields
are optional. You always have the option to not provide information by choosing
not to use a particular service or feature on the Site. We may automatically
track certain information about you based upon your behavior on our site. We
use this information to do internal research on our users' demographics,
interests, and behavior to better understand, protect and serve our users. We
use data collection devices such as "cookies" on certain pages of the
Site to help analyze our web page flow, measure promotional effectiveness, and
promote trust and safety. "Cookies" are small files placed on your
hard drive that assist us in providing our services. We offer certain features
that are only available through the use of a "cookie". We also use
cookies to allow you to enter your password less frequently during a session.
Cookies can also help us provide information that is targeted to your interests.
You are always free to decline our cookies if your browser permits, although in
that case you may not be able to use certain features on the Site and you may
be required to reenter your password more frequently during a session. For more
details on the usage data collected please refer to our Cookie Policy. If you
choose to buy or sell on the Site, we collect information about your buying and
selling behavior. We also collect other users' comments about you in our
feedback area such as product review, merchant rating etc. If you are a seller,
we also collect some additional information, such as a billing address, banking
information other payment instrument details and tracking information from
monetary transactions If you choose to post messages on our message boards,
chat rooms or other message areas or leave feedback for other users, we will
collect that information you provide to us. We retain this information as
necessary to resolve disputes, provide customer support and troubleshoot
problems as permitted by law.
We use your personal information to facilitate the services you
request. We use your personal information in the file we maintain about you,
and other information we obtain from your current and past activities on the
Site to: resolve disputes; troubleshoot problems; help promote safe trading;
collect fees owed; measure consumer interest in the services provided by us,
inform you about online and offline offers, products, services, and updates;
customize your experience; detect and protect us against error, fraud and other
criminal activity; enforce our User Agreement; and as otherwise described to
you at the time of collection. You agree that we may use personal information
about you to improve our marketing and promotional efforts, to analyze site
usage, improve the Site's content and product offerings, and customize the
Site's content, layout, and services. These uses improve the Site and better
tailor it to meet your needs, so as to provide you with a smooth, efficient, safe
and customized experience while using the Site. By accepting the User Agreement
and Privacy Policy, you expressly agree to receive this information. If you do
not wish to receive these communications, we encourage you to opt out of the
receipt of certain communications in your profile under My Account or by
clicking unsubscribe any email communication. You may make changes to your
profile at any time. Any of the
information we collect from you may be used in one of the following ways:
To personalize your experience
(your information helps us to better respond to your individual needs)
To improve our website
(we continually strive to improve our website offerings based on the
information and feedback we receive from you)
To improve customer service
(your information helps us to more effectively respond to your customer service
requests and support needs)
To process transactions
Your information, whether public or private, will
not be sold, exchanged, transferred, or given to any other company for any
reason whatsoever, without your consent, other than for the express purpose of
delivering the purchased product or service requested.
To administer a contest, promotion, survey or other
site feature
To send periodic emails
The email address you provide for orders or via form
may be used to send you information and updates pertaining to your order, in
addition to receiving occasional company news, updates, related product or
service information, etc.
5. DISCLOSURE Of Your Information
We may also use your
information to deliver information to you that, in some cases, are targeted to
your interests, such as new services and promotions. The following are examples
of some categories of persons to whom we would share your information with from
time-to-time.
Advertisements: Where a user enters information
on any form of an advertiser, the information is simultaneously collected by us
and the advertiser. The information is used in accordance with the terms of
this privacy policy and is used by the advertiser as per the advertisers'
prevalent privacy policies. Because we do not control the privacy practices of
these advertisers, you should evaluate their practices before deciding to
provide the said information.
Products and Services offered by
third parties:
There are certain items and services for which third parties request for
information before the item/service is listed on the Site. The information
provided by the user for such purposes is simultaneously collected by us and
the respective third party. This information is utilized by the third party in
accordance with its privacy policy and the terms of the offer. Because we do
not control the privacy practices of these third parties, you should evaluate
their practices before deciding to use their services.
Internal Service Providers: We may use third parties that
we refer to as internal service providers to facilitate or outsource one or
more aspects of the business, product and service operations that we provide to
you on the Site and therefore we may provide some of your personal information
directly to these internal service providers. These internal service providers'
are subject to confidentiality agreements with us and other legal restrictions
that prohibit their use of the information we provide them for any other
purpose except to facilitate the specific outsourced Site related operation,
unless you have explicitly agreed or given your prior permission to them for
additional uses.
Other Corporate Entities: Surgicalstores.com and its
parent, affiliates, subsidiaries, joint ventures, or any combination of such,
will share some or all of your personal information with another business
entity should we plan to, merge with, or be acquired by that business entity.
Should such a combination occur, we will require that the new combined entity
follow this privacy policy with respect to your personal information.
Legal Requests: We cooperate with law
enforcement and regulatory inquiries, as well as other third parties to enforce
laws, such as: intellectual property rights, fraud and other rights, to help
protect you and the community from bad actors. Therefore, in response to a
verified request by law enforcement or other government officials relating to a
criminal investigation or alleged illegal activity, we can (and you authorize
us to) disclose your name, city, state, telephone number, email address,
Registered User ID history, fraud complaints, and listing history without a
subpoena. Further, we can (and you authorize us to) disclose your name, street
address, city, state, zip code, country, phone number, email, and company name
to Intellectual Property
Right's owners under
confidentiality agreement, as we in our sole discretion believe necessary or
appropriate in connection with an investigation of fraud, intellectual property
infringement, piracy, or other unlawful activity. Due to the existing
regulatory environment, we cannot ensure that all of your private
communications and other personal information will never be disclosed in ways not
otherwise described in this Privacy Policy. Therefore, although we use industry
standard practices to protect your privacy, we do not promise, and you should
not expect, that your personal information or private communications will
always remain private.
How
do we protect your information?
We
implement a variety of security measures to maintain the safety of your
personal information when you place an order or enter, submit, or access your
personal information.
We
offer the use of a secure server. All supplied sensitive information is
transmitted via Secure Socket Layer (SSL) technology and then encrypted into
our Payment gateway providers database only to be accessible by those
authorized with special access rights to such systems, and are required to keep
the information confidential.
Do
we disclose any information to outside parties?
We
do not sell, trade, or otherwise transfer to outside parties your personally
identifiable information. This does not include trusted third parties who
assist us in operating our website, conducting our business, or servicing you,
so long as those parties agree to keep this information confidential. We may
also release your information when we believe release is appropriate to comply
with the law, enforce our site policies, or protect ours or others rights,
property, or safety. However, non-personally identifiable visitor information
may be provided to other parties for marketing, advertising, or other uses.
Third-party
links
Occasionally,
at our discretion, we may include or offer third party products or services on
our website. These third party sites have separate and independent privacy
policies. We therefore have no responsibility or liability for the content and
activities of these linked sites. Nonetheless, we seek to protect the integrity
of our site and welcome any feedback about
Children are not
eligible to use our Site and we ask that minors (under the age of 18) do not
submit any personal information to us. If you are under the age of 18, you
cannot buy or sell any items on the Site. If you wish to purchase or sell an
item on the Site such purchase or sale may be made by your legal guardian or
parents who have registered as users of the Site provided that such purchase or
sale is not in relation to any adult material/mature audience items displayed
on the Site, the sale or purchase of which to/by minors is strictly prohibited.
To protect your
privacy and security, we will verify your identity before granting access or
making changes to your personally identifying information. If you have
registered your profile on surgicalstores.com, your registered user ID and
Password are required in order to access your profile information.
When you place
orders or access your account information, we offer the use of a secure server.
The secure server software (SSL) encrypts all information you put in before it
is sent to us. Furthermore, all of the customer data we collect is protected
against unauthorized access. To prevent unauthorized access, maintain data
accuracy, and ensure correct use of information, we will employ reasonable
security practices and procedures and current Internet security methods and
technologies in compliance with Information Technology Act, 2000 and rules made
there under.